Privacy Policy for Arc-Drive Luxus

Arc-Drive Luxus is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and process your data when you interact with our online platform for luxury car rentals, including Porsche rentals and high-end vehicle hire services.

By using our site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Identification Information: This includes your name, email address, phone number, physical address, date of birth, and driver's license details when you register for an account, make a booking, or contact us.
• Financial Information: Payment card details (card number, expiration date, CVV) are collected during the booking process. Please note that these are processed by secure third-party payment processors, and we do not store full payment card details on our servers.
• Rental Information: Details pertaining to your luxury car rental, such as chosen vehicle (e.g., Porsche model), rental dates, pick-up and drop-off locations, and any specific requests or preferences.
• Usage Data: Information on how our site is accessed and used. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies Data: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

Arc-Drive Luxus uses the collected data for various purposes:

• To provide and maintain our luxury car rental service, including facilitating online bookings and displaying available vehicles.
• To process your rental transactions and manage your bookings effectively.
• To communicate with you about your bookings, updates, special offers, and promotional materials related to our Porsche rentals and high-end vehicles.
• To improve and personalise your experience on our site, ensuring it is tailored to your preferences.
• To monitor the usage of our service and analyse trends to enhance our offerings.
• To detect, prevent, and address technical issues or fraudulent activities.
• To comply with legal obligations and facilitate corporate car solutions where applicable.

Legal Basis for Processing Personal Data Under GDPR

We process personal data based on the following legal grounds:

• Performance of a Contract: Processing is necessary for the performance of a contract with you, such as when you book a luxury car rental.
• Legitimate Interests: We may process your data for our legitimate business interests, provided these do not override your rights and freedoms, such as for improving our services and marketing.
• Consent: Where we have obtained your specific consent for certain processing activities.
• Legal Obligation: To comply with legal obligations, such as record-keeping and reporting requirements.

Disclosure of Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your data with third-party companies and individuals who provide services on our behalf (e.g., payment processing, IT support, delivery and recovery services for our high-end vehicles).
• For Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• For Legal Reasons: To comply with legal obligations, protect our rights or property, prevent fraud, or ensure the safety of our users or the public.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

Security of Data

The security of your data is paramount to us. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Your Data Protection Rights Under GDPR

As a resident within the European Economic Area (EEA) and the UK, you have certain data protection rights. Arc-Drive Luxus aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. Your rights include:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: You also have the right to withdraw your consent at any time where Arc-Drive Luxus relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the details provided below.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By postal mail: A2, Isle of Man, IM4 5AD, UK